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Website Privacy, Booking and Cancellation Notice

Updated on 20th March 2024

My Holistic Beauty Business is called Ethical Boutique and I’m a sole trader and independent Beauty Therapist working and practicing in the United Kingdom. In this privacy notice I will refer to myself as ‘I’ or ‘me’. 

 

My business details are:

Elaine Robinson

Mardlands

Smallwood Green

Bradfield St George

Bury St Edmunds

Suffolk

IP30 0AJ

Mobile: 07771 593398

Email: ethicalboutique@outlook.com

Website: www.ethical-boutique.co.uk


This privacy policy sets out how I use and protect the information you share through my website and the use of cookies. I am committed to ensuring that your privacy is protected.

I may currently collect and process the following information that you enter on my website.

  • Personal Identifiers

  • Title

  • Full name

  • Date of birth

  • Telephone numbers

  • Postal and email address

  • Demographic information such as postcode


What happens to the information gathered?

The information is gathered to understand your needs and provide you with a better and safer service.

Periodically send promotional emails regarding new products or services using the email you have provided if data consent has been accepted by you.

Record keeping for online consultations and forms.

Online booking appointments


My business website is currently hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell products and services to you. Your data may be stored through wix.com applications protected by a fire wall.

Cookies
Cookies help provide you with a better website experience ensuring that it performs properly, you can choose to accept or decline cookies. Should your web browser automatically accept cookies, please ensure that your check your browser settings and you can modify them to suit your browsing privacy requirements.

Your consent: You are able to remove your consent at any time. You can do this by contacting Elaine Robinson at Ethical Boutique – email: ethicalboutique@outlook.com or you can write to me:  Elaine Robinson, Ethical Boutique, Mardlands, Smallwood Green, Bradfield St George, Bury St Edmunds, Suffolk, IP30 0AJ.

Booking and Cancellation Policy

My online booking system is managed by Fresha.com whose processes and systems are compliant with GDPR.

 

When you click the ‘Book Now’ Button you will be redirected away from my website to a third-Party website which is not associated with Wix.com. You will be able to register with Fresha.com to place your online booking.  I currently do not ask for upfront booking fees to secure your booking.  Payment for your booking and any additional services will be required at the end of your appointment.


To help me support every client in the most efficient way possible I kindly appreciate 24 hours’ notice of a booking cancellation. I don’t charge for cancellations that do not give timely notice as I understand that there are most often good reasons for cancellations. I do however reserve the right to change my advance booking fee position or introduce a cancellation fee should a client regularly cancel or no-show without giving fair and reasonable notice.

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